
Resources & FAQs
There's no such thing as a stupid one, but there are common ones. PBC is here to help.
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COBRA and State Continuation Administration
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Customized Benefit Administration Platforms
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Customized Benefits Booklets and Materials
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Compliance Requirements Notifications
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HR Compliance Portal Access
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Dedicated Account Managers
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Claims Advocacy
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Carrier and Payroll Integrations
Tools we provide to help you succeed.
PBC provides you with the following tools and more for no additional charge and with the goal of having you never have to call a 1-800 number again.
Copay:
Co-pays are your fixed fee for certain covered medical services. The Copay is a set amount you pay each
and every time you use a particular service like visit the doctor, an X-ray, or a medication.
The amount of the copay is preset by your insurance provider and will be the same fixed amount no
matter how often you use the plan.
The most common copays apply to primary care, specialist, and urgent care visits as well as prescriptions
but not every plan has copays.
Deductible:
The deductible is the amount you pay for covered health care services before your insurance plan starts
to pay. Typically, if a service doesn’t fall under a copay, it falls under your deductible instead.
It’s important to note that your premium (that monthly membership fee) and your copays do not count
toward your deductible. Also, the deductible renews each year (usually calendar year) and you have to
start over towards meeting your deductible.
Coinsurance:
Co-Insurance is a cost the insurance carrier shares with you for covered medical services. Coinsurance is
usually described as a percentage of the expenses shared between you and the insurance company. It
applies after you have met your deductible and before your out-of-pocket maximum has been met.
Once you reach your deductible, coinsurance applies, and you and your Health Insurance plan share
your medical costs. For example, coinsurance of 80/20 means that your insurance will pay 80% of the
cost and you will pay 20%.
Out of Pocket Maximum:
As the name implies, the out of pocket maximum is the most you have to pay for covered services in a
year (usually calendar year). After you spend this amount on deductibles, copayments and coinsurance,
your health plan pays 100% of the costs of covered benefits.
A Qualifying event is a life change that gives you the ability to enroll in your employer’s health insurance plan outside of the annual Open Enrollment period or New Hire Enrollment.
Here are some examples of qualifying events (but not a full full list).
1. Losing qualified health coverage
2. Getting Married or Divorced
3. Having a baby or adopting
4. Death in the family


Life's Twists and Turns: How Health Insurance Can Help You Navigate Major Life Events



Unveiling the Secrets: How to Maximize Your Health Insurance Benefits



Understanding the Basics of Health Insurance
